Terms & Conditions

Please read these terms and conditions carefully before using our website and services

Welcome to Italiya Calicut!

These Terms & Conditions ("Terms") govern your use of our website www.italiyacalicut.com (the "Website") and your interaction with Italiya Sanitary Ware & Bathroom Fittings (the "Company"). By accessing or using the Website, you agree to be bound by these Terms.

1

User Agreement

Legal Requirements & Compliance

1.1 You must be at least 18 years old and legally competent to use this website.
1.2 By using the website or submitting any inquiry, you agree to comply with these Terms.
2

Website Content

Information Accuracy & Availability

2.1 All product descriptions, images, and information on this website are for informational purposes only.
2.2 Actual availability, pricing, and specifications of products may vary. For the latest information, please contact our store directly.

Important: Product images and descriptions are representative and may not reflect the exact item specifications or availability.

3

Product Inquiry and Communication

Contact Forms & Response Process

3.1 Our website provides a contact form and communication options for product-related inquiries.
3.2 Filling out a form or contacting us through the website does not constitute a confirmed booking or order.
3.3 We will make every effort to respond to inquiries promptly, but response times may vary.
4

Store Visits and Consultations

Physical Location Services

4.1 Product selection, pricing, and purchase processes are completed in-store at our physical location in Kozhikode, Kerala.
4.2 We recommend visiting our showroom for the most accurate consultation and product viewing experience.

Recommendation: For the best experience and accurate product consultation, we encourage visiting our showroom in Kozhikode, Kerala.

5

Returns and Exchanges

Return Policy & Procedures

5.1 Any return or exchange requests will be handled as per our in-store policy. Returns are accepted only for unused and undamaged items with a valid bill.
5.2 Customized or made-to-order products are non-returnable unless there is a clear manufacturing defect.

Note: Customized and made-to-order products cannot be returned except in cases of manufacturing defects.

6

Warranty Disclaimer

Manufacturer & Company Warranties

6.1 Certain products may carry a manufacturer's warranty. Warranty coverage, if applicable, is subject to the manufacturer's terms.
6.2 We do not provide additional warranties unless explicitly stated in writing at the time of purchase.
7

Limitation of Liability

Website Use & Content Disclaimer

7.1 Italiya Calicut is not liable for any direct or indirect damages arising from the use of this website, or for reliance on the content displayed.
7.2 The website content is provided "as is" without any guarantees of accuracy or completeness.

Disclaimer: Website content is provided "as is" without warranties of accuracy or completeness.

8

Intellectual Property

Content Ownership & Usage Rights

8.1 All website content including images, product descriptions, logos, and branding is the property of Italiya Calicut or its partners.
8.2 You may not reproduce, distribute, or use the content for commercial purposes without prior written consent.

Copyright Protection: All website content is protected by intellectual property rights and cannot be used without permission.

9

Third-Party Links

External Website Responsibility

9.1 The website may contain links to external websites (e.g., maps, social media). We are not responsible for the content or privacy practices of those third-party websites.
10

Governing Law

Legal Jurisdiction & Dispute Resolution

10.1 These Terms are governed by the laws of the State of Kerala, India.
10.2 Any disputes will be subject to the jurisdiction of the courts in Kozhikode, Kerala.

Legal Jurisdiction: All disputes are subject to the laws of Kerala, India and courts in Kozhikode, Kerala.

11

Contact Us

Questions & Support

Please mail us at italiya2255@gmail.com if you have any questions or concerns about these Terms.

Have Questions About Our Terms?

Feel free to reach out to us at italiya2255@gmail.com for any clarifications or concerns regarding these Terms & Conditions.